Questions to Ask When Looking For a Carpet Cleaning Company in South Wales

Questions to Ask When Looking For a Carpet Cleaning Company in South Wales

Before choosing an upholstery and carpet cleaning company in South Wales, it is helpful to arm yourself with some basic knowledge of the industry. And more importantly, to be able to check that your prospective carpet cleaning service will tick all the important boxes.

Here’s a checklist to help your narrow down your choice to the reputable  carpet cleaning companies in South Wales:

carpet cleaning company in South Wales

1. Do you have full insurance? It’s unbelievable the amount of carpet cleaners out there (often part-time operators) operating without insurance. And even if they do have insurance, if they state that they have “liability” insurance, this will not cover accidental damage to carpets or upholstery that has been cleaned. It only covers your home.

2. Have you been professionally trained? Professional carpet and upholstery cleaning is not straightforward manual labour. Yes, it is a very physically demanding occupation, but it is also a very skilled trade. Even after years in the job, we’re always learning. Recognised, professional training not only means the company will do a better job – it also means that they are trained to avoid damage caused by using incorrect temperatures and chemical solutions.

3. Do you use the best cleaning equipment? What is the brand and model of machine you’re using? The second question is particularly important. And it can provide a great deal of information – the internet is your friend! Simply take down the name of the machine, Google it, and note the price and specifications of the machinery. TIP: If they answer “Rug Doctor”, run a mile. If the machine can be bought in a local hardware store, run a mile. The best carpet cleaning machinery runs into thousands of pounds – not a couple of hundred pounds!!!

4. Do you offer a free quotation and full guarantee? You shouldn’t be paying anything for a carpet or upholstery survey. Full stop. And as for the guarantee – we offer all our clients a free re-clean if they feel we have missed a stain or area of carpet. And if they’re still not happy, we offer a full refund. And so should your local carpet cleaner.

5. Are you certified by a recognised association? This point is important because it substantiates the points above. A trade association such as TACCA will only allow recognition of a company if they have 2 forms of professional training, full insurance and equipment of the required standard.

Other considerations of choosing a good operator will be the method of cleaning they use, their reviews and their price.

But, please remember that a very low price may mean the company is cutting costs on equipment, insurance or training.

For you’re looking for a carpet cleaning company in South Wales, call Melissa from Edwards Jeffery today on 0800 028 2788 or 07530 532208.

 

DIY Upholstery and Leather Cleaning

The Dangers of DIY Upholstery and Leather Cleaning

Whilst we fully recommend our customers maintaining their furnishings, there is a particular area of DIY cleaning that has a habit of going terribly wrong for many homeowners: DIY Upholstery and Leather Cleaning.

We’ve long advised exercising caution when carrying out DIY carpet cleaning, and with leather or upholstery cleaning, it is even more vital you get it right.

If you choose the wrong product to clean upholstery or leather there is often no way to remedy the damage caused.

Even more astonishing is that some of the manufacturers or superstores that sell such furniture will hand out a basic care kit that supposedly covers the cleaning needs of a huge variety of fabrics and leathers.

I advise you DON’T use them!

Homemade Upholstery Cleaning Solutions

Despite there being numerous websites that you can find instructions to make homemade upholstery cleaning solutions, be very careful if you choose to make and use them.

TEST the solution first on a small hidden area of the fabric at the back of the sofa.

That way, if it causes any unexpected reaction, you have not ruined your expensive item of furniture.

And if you need advice on stubborn individual stain treatment, please get in touch with a reputable professional upholstery cleaner.

DON’T attempt to remove a stubborn stain with additional harsh chemicals.

Professional Upholstery and Leather Cleaning

Thinking of hiring a rental machine along with some upholstery shampoo to rejuvenate your sofa? I’d suggest giving it a miss.

We are often called by unhappy homeowners who have used these machines only to find they are not powerful enough to remove the necessary moisture from the fabric. This causes many problems such as over wetting and even unsightly water marks.

We also recently visited a home where an unfortunate lady had used a steam machine which had permanently altered the colour of her sofa’s fabric due to excess heat.

Not in a position to pay for professional cleaning?

Not everyone can afford to pay for professional cleaning right away.

If it comes down to budget, the best course is to save another month or two rather than buy a harsh cleaning product from your local store.

But a good professional upholstery cleaner should be more than willing to offer advice over the phone.

They may also have safe and effective solutions that you can purchase to maintain your furnishings and remove common stains quickly before they set.

If you need any stain removal advice or info on caring for your upholstery and leather, please don’t hesitate to call me today on 07530 532208 (Melissa).

 

 

 

Which Method of Carpet Cleaning is Best?

Which Method of Carpet Cleaning is Best?

 

If you’ve ever rented a carpet cleaning machine from a local store, you’ll probably have been more than a little alarmed at how long it took for your carpets to dry…

It’s also the reason why many of our customers ask if we use a “dry” carpet cleaning method.

And yes, we do…along with other methods.

But, is dry cleaning the best method of cleaning a carpet? And is it the only way to achieve fast drying times?

Let’s dig a little deeper and investigate which method of carpet cleaning is best for your home or business.

Although there are several different variations of machines, techniques and products within dry and Hot Water Extraction (HWE) carpet and upholstery cleaning, essentially it comes down to two options…

Which Method Of Carpet Cleaning Is Best

Dry Carpet Cleaning or Hot Water Extraction?

The type of carpet and upholstery cleaning method you choose often depends on the company you hire and to some extent the type of carpet that is laid.

If we are cleaning carpets in an office with carpet tiles, we will almost certainly be using our rotary machine to carry out bonnet cleaning. But generally, this is one of the only times that we would choose a somewhat “dry” method over hot water extraction cleaning (sometimes referred to as steam cleaning).

You see, in our experience, dry carpet cleaning simply does not come close to achieving the same results as HWE.

The dry method removes soiling by absorption or transference. It can be a great method of working on typical commercial carpet tiles or carrying out maintenance cleans, but it needs a conscientious operator to ensure that pads are replaced before they are dirty and that products are completely removed from carpets.

And even the most diligent carpet cleaning operator will struggle to ensure that ALL traces of products and residue are removed from fibers and fabrics.

Hot Water Extraction Carpet Cleaning

Hot water extraction sprays a hot water solution into the carpet – which has been pre-treated with a carpet cleaning product – and then quickly extracts the moisture along with the soil via a powerful vacuum system.

The effectiveness of this method depends on the power and quality of the machine being used by the carpet cleaning company. As with so many things, you truly get the results you pay for…

This method is recommended by all carpet manufacturers as being the best method of carpet and upholstery cleaning.

HWE will remove solutions and soiling from your carpet whilst simultaneously removing harming harmful allergens and bacteria.

And if the clean is performed using a modern, powerful machine, drying times are very fast and cause no inconvenience whatsoever.

It is the healthiest and most effective method of cleaning carpets and upholstery for homeowners, and as long as it is carried out with care by an experienced company (insist on insurance!) it will get you the results you desire.

 

 

 

 

Emergency Stain Removal

Post School Holidays – Emergency Stain Removal!

Hands up if you’re kinda glad things are going back to normal this week?! Even secretly…

Like me, I’m sure you love our children more than anything in this world. But, they do seem to have unique talents in muddying and staining carpets and upholstery! At least mine do.

It’s been a very busy summer for us this year. We’ve been out cleaning a variety of premises including homes of new and repeat customers, pubs, offices, mobile homes and even a very large hotel (we are delighted to have been awarded the contract to clean the carpets in the Radison Blu hotel in Cardiff.

So if you do happen to be staying at the hotel in the near future, you can be sure that the carpets will be super hygienic and as clean as possible!

Grubby hands and muddy feet!

Carpets often take the brunt of the damage from children hurtling to and from the garden during the summer, with high traffic areas such as hallways taking a particular beating.

But upholstery also benefits from a good professional clean due to grubby hands smudging stains onto the arms of sofas. Over time this can cause the fabric on the arms of your sofa to deteriorate and appear discolored.

We recommend a post summer professional clean of at least your main walkways  – hallways, living rooms, stairs and landings. It’s not just for appearance – it will help protect and maintain the integrity of the carpet fibres and prolong their condition for many years to come.

Emergency Stain Removal

You know that annoying little stain that keeps catching the corner of your eye? Don’t ignore it. The faster you treat a stain the better the chance of removal. But do not use cheap chemicals purchased from a shop.

If you aren’t in a position to pay for professional stain removal, we also supply a really great stain remover that onkly costs a few pounds that will deal effectively with loads of common stains.

Just give us a call, pop me an email or get in touch on Facebook and I’ll happily drop one off to you!

Hope you all have a great September.

 

Melissa Edwards x

07530 532008

 

 

 

 

 

Carpet Cleaning for Summer Allergies

Carpet Cleaning for Summer Allergy Relief

How carpet cleaning can provide relief from allergies…

We’re smack bang in the middle of our busiest summer yet. Apart from a slight lull in the first week of the school holidays, the phone has been ringing off the hook and we’re flat-out cleaning carpets, upholstery, leather and hard floors.

The summer is typically a very busy time for us as many people are off work and so it’s particularly convenient for families to have their carpets cleaned. And even though the obvious benefit of professional carpet cleaning is the difference it can make to the appearance of your home, one of the lesser understood advantages is the relief it can provide to allergic symptoms.

carpet cleaning allergies

The amount of pollen and dust tramped through your carpets over the summer months increases considerably. It is a time of year when the windows are open and the children are zooming in and out at breakneck speed!

A deep HWE clean will remove bacteria, dust and common allergens and keep your home hygienic and improve air quality.

Common Summer Stains

The are also stains which are more ubiquitous at this time of year. Grass and soil, charcoal from BBQ’s, food and, dare I say, alcohol, are some of the stains we find more often.

And if you have children, you’ve no doubt been left with a trail of ketchup around the home!

You may feel comfortable removing some of these stains, whilst others will prove more stubborn to budge. If you need advice, do give me a call. I’m happy to help over the phone.

And remember… we’re now covering all of South Wales and offering our upholstery and carpet cleaning in Pontypridd, Cardiff, Swansea, Bridgend and Newport areas.

For stain removal advice or a free quotation, call Melissa on 07530 532208.

 

 

How Often Should I Get My Carpets Cleaned?

How often should I get my carpets cleaned?

There are a couple of questions we’re often asked by our customers or people enquiring our services: What is the best method of carpet cleaning and how often should I get my carpets cleaned?

Firstly, we advocate the HWE (Hot Water Extraction) method of carpet cleaning. We believe it is by far the best method of cleaning carpets and it is the method recommended by most carpet manufacturers.

It is, however, important you choose an experienced, insured and trained technician so as to negate the risk of any mishaps. A qualified professional will always identify the type of carpet and stains present in order to use the correct temperature and solutions for your carpets.

The HWE method not only produces better visual results, it also effectively kills germs and removes common allergens, resulting in your carpets being clean, fresh and healthy.

How often should I get my carpets cleaned

Get them cleaned at least every 12-18 months!

Although people often delay getting their carpets cleaned until they are starting to look pretty grubby, there are more important reasons to ensure they are cleaned at regular intervals.

A clean carpet that is maintained professionally, will last considerably longer than one that isn’t. Most manufacturers will advise you get them cleaned annually.

And the small cost of an annual carpet clean will save a great deal of money further down the line. It is the soiling that builds up in the carpet pile that causes the abrasion that wears down the fibres of the carpet and can literally mean the difference in a carpet lasting several years longer.

Allowing soil to build up over time (especially in high traffic areas) will cause permanent damage to your carpet.

Cost of regular professional carpet cleaning

The cost of maintaining your carpets at regular intervals is certainly cheaper than replacing them every couple of years.

There is, however, an easy way to budget for regular cleaning and stain protection, whilst benefiting from free stain removal call-outs and low monthly payments. It’s called our Premium Care Plan!

But, whichever company you choose to use, it is wise to check they have equipment that is capable of getting you the best results and that they are fully insured and offer a no quibble guarantee. These are the absolute minimum requirements of a professional carpet and upholstery cleaning company.

 

 

 

Carpet Cleaning Merthyr

The Most Through Carpet Cleaning Merthyr has Ever Seen – Or it’s Free!

You might say it’s a bold statement, but we’ll stick by it- if you’re looking for upholstery or carpet cleaning in Merthyr, we guarantee that you’ll be completely satisfied with our work or we’ll re-clean for FREE.

Although we’re based from Cardiff, Swansea and Bridgend, we are increasingly getting called further afield to clean for new customers. So, if you’re looking for the best professional carpet cleaners in Merthyr, please do give us a call today for your Free quotation.

carpet cleaning merthyr

Award Winning Carpet Cleaning Merthyr

What do you get when you hire us to clean your carpets and upholstery?

Firstly, you’ll get peace of mind in knowing that we are professionally trained, industry accredited  and fully insured.

We are also category award winners and placed 1st in Wales and 4th in the UK for carpet & upholstery cleaning in the Local and Loved awards 2014!

Our carpet cleaning process is meticulous and ensures you have the best chance of restoring your furnishings to new and removing any of those stubborn, ingrained stains.

We don’t charge any extra for advanced stain removal – the price you’re given is the price you pay.

The only optional extra is Scotchgard protection, if you so require.

Fresh, Clean Carpets & Upholstery Year Round

Carpets and upholstery furniture, along with your kitchen, are probably the most expensive investments in your home. So doesn’t make sense to keep them in the same beautiful condition as the day you bought them?

That’s what our Premium Care Plan does.

You benefit from annual fully comprehensive carpet and upholstery cleaning, a 6 month maintenance clean, FREE stain removal call-outs and 50% OFF your first clean! And the total cost is divided into small monthly payments.

It’s a fantastic way of enjoying a beautifully clean, fresh and hygienic home, whilst prolonging the lifespan of your furnishings and saving significant money on future replacements.

It’s All About Results…

Yes, we believe we have the best equipment, the best staff and great customer service. But, ultimately, our reputation is built on the results we achieve for our customers.

And there’s probably not a better way of illustrating this point than by providing photo evidence…

If you’d like to talk to us about carpet or upholstery cleaning in Merthyr and throughout South Wales, please do give us a call today.

We’d be thrilled to provide a no obligation, zero hassle, free quotation.

It only takes 5 minutes of your time…

Simply call Melissa on 0800 028 2788 or 07530 532208.

 

 

 

Carpet Cleaning Training Day

My day at the TACCA carpet cleaning training event.

carpet cleaning training We have been members of TACCA for a couple of years. They are an important association in the UK, run by Derek West (who also owns Arcadia Cleaners) that educates the public about carpet cleaning and provide a trusted resource that enables people to choose a suitably qualified, local professional carpet cleaner. This enables the customer to choose a local carpet cleaner with confidence, knowing that companies who are members of TACCA have met the minimum entry requirements. Indeed, all TACCA members must have undertaken 2 forms of recognised industry training. And it was in the hope of learning new skills and picking up some tips from industry experts that made me determined to make it to their annual carpet cleaning training day! I arrived at the venue early and met Sian -Derek’s wife – who was extremely welcoming and made me feel very comfortable settling in. The day started at 10am and my first port of call was to John Kelly of Restormate, my main supplier. I have been a customer of John and Lynn’s for many years and it was great to finally meet John, after annoying him with questions on the phone most weeks for the last couple of years. One of the things I was most looking forward to was the marketing seminar by Allan Simmons who owns a carpet cleaning software package called Get Booked Up. The seminar was packed out and I sat at the front with my writing pad and pencil, eagerly jotting down notes. Allan’s talk was really informative and I picked up a few things that I have already started to implement in my business. Although I’ve been carpet cleaning for a few years, there isn’t a week that goes by that I don’t learn something new or another way of approaching a problem… And that was the case when I watched Paul Pearce remove yellowing from bed head boards. He cleaned it in a way that I had never seen before and achieved amazing results. I also watched Dave Althomstone re-tuft carpet and tried to pick his brains as much as I could and managed to (sneakily?!) record his demo with my phone. His work was absolutely fantastic and I can’t wait to put some of the tips I learned into action! Along with meeting loads of lovely and friendly people on the day (some names I’ve forgot!), it was great to meet another fellow female carpet cleaner, Karen from Bonne Fresh Clean, who runs her own carpet and upholstery cleaning company in Bristol. This job can be bloody hard work and it is great to see more women getting involved in the industry! I had a fantastic day in Cheshire and it was more than worth the long drive down. I learnt so much that has added to my knowledge and experience and that will improve my business and benefit my customers. If you’re a carpet cleaner who has already completed the regular training courses and would like to learn some new cleaning and restoration techniques and also pick up some actionable and effective business strategies, there really is no excuse not to get yourself on next year’s event. And if you’re a customer looking for a local carpet cleaner that is fully trained, insured and operates equipment of a professional standard, then a great starting point is to search out TACCA members in your area.

The Only Carpet Stain Remover You’ll Ever Need!

The Only Carpet Stain Remover You’ll Ever Need!

 

carpet stain remover

It is always wise to have a bottle of professional carpet stain remover to hand in your home…

But, if you’ve read any of my previous posts, you’ll no doubt be familiar with my contempt for many of the shop bought stain removal products.

If not, I’ll say it again – DO NOT buy these products. There isn’t a week that goes by that I don’t see the damage these products cause to carpets.

And it’s the same story every time I ask how the damage was caused – a simple spillage, a dash to the shop to grab a bottle of ****** and a splash and splosh later…the carpet has changed colour and the stain is forever set into the pile.

They really should come with a clear WARNING.

Something along the lines of…

“If you really insist on using this product, please be aware that it may change the colour of your carpet, permanently set the stain and, in fact, make it far worse than before you tried to remove the stain. Any damage caused cannot be resolved!”

Of course, the manufacturers of these products would never do such a thing as it would kill their product!

Of all the stains that people try and remove themselves, urine is probably one of the the most frequent.

And urine is possibly the worst type of stain to attempt to remove with cheap, harsh chemicals.

Removing urine stains without a carpet stain remover

Here is a safe and very effective way to remove urine stains that haven’t been “set” into your carpet…

What you need:

  • Plenty of non colorfast towels
  • Cold water
  • White wine vinegar/white wine/white vinegar (not malt) (diluted with water in equal parts)
  • Bicarbonate of soda.
  • Vacuum/Hoover

Method:

  • Soak up any urine with a non colorfast towel. Once the carpet feels/looks reasonably dry, use a fresh towel.
  • Soak it in clean, cold water. Wring it out.
  • Place the towel on the stain and blot. DO NOT RUB – this will damage the carpet fibres.
  • After a few minutes of blotting turn the towel over. If there is any colour transfer (yellow from the urine) repeat until there is no transfer at all.
  • Take your white vinegar/white wine vinegar pour it into a spray bottle. Spray the stain. DO NOT SATURATE!
  • Spraying with white wine/white wine vinegar/wine vinegar will eliminate the odour (after the white wine vinegar has evaporated)
  • Repeat if necessary.
  • The carpet will now be damp and slightly darker than the rest of the carpet – Don’t be alarmed!
  • Mix up a paste with water and bicarbonate of soda.
  • APPLY To the carpet with a back of a spoon. Leave at least 4 hours to dry.
  • It won’t look pretty, do not be tempted to cover it: it needs air to dry.
  • Once 100% confident the bicarbonate of soda paste is dry, thoroughly vacuum the carpet.

 

You should now have completely removed the stain and odour!
I really hope you use this method for removing any urine stains in the future (pets or drunken husband!?) as it really does work brilliantly and is completely safe.
I do, however,  recommend you have a great quality, safe carpet stain remover for quick stain removal that works on a variety of stains…

Edwards Jeffery Professional Carpet Stain Remover

Our customers love our professional stain remover. In fact, we use it ourselves every single day.

It’s fast, effective, safe and works on almost all general household stains. It’s also great value for money.

And we are now offering it throughout the UK with FREE postage and packaging.

Click the link to buy your professional stain remover today!

 




The Hardest Stains to Remove from Your Carpet

The Hardest Stains to Remove from Your Carpet

Let’s face it, it’s going to happen at some point.

You’re careful to take care of your carpets and deal with spills as and when they occur, including following a recommended stain removal process, and yet nothing will shift that one particular stubborn stain!

Why is it that some spills and stains can be removed and others just seem impossible to budge?

Here are a couple of stains that are often mentioned as some of the hardest stains to remove from your carpet:

Iron Bru

This Scotttish favourite has topped a list of the most stubborn stains to remove. The Iron Bru recipe includes 32 flavours and additives, one of which is Sunset Yellow Colouring.

A particularly tricky stain to remove and one that you are highly unlikely to be able to remove yourself.

Call a professional.

Blood

Never, ever, ever use hot water to clean a blood stain! You will set the stain.

You need to act quickly, but the procedure is simple and effective…

Using a clean, dry towel, blot the stain (don’t scrub or it will spread) to remove as much of the stain as possible.

Then, apply some COLD, clean water to the stain and blot and repeat as necessary until the stain has been removed.

If the stain has set and you are unable to remove it, then a good carpet cleaning company will have the knowledge and products to remove blood stains.

Here’s a picture of a recent blood stain removal we carried out:

The Hardest Stains to Remove from Your Carpet

 

Common Sense…

As with most stains, the best course of action is to blot not scrub, and if you are tempted to use that old bottle of stain remover you have buried in the cupboard, then please ensure you test it in an inconspicuous area of carpet first!

And any decent carpet cleaning company will help advise you on diy stain removal if you absolutely insist on trying to first remove the stain yourself.