The 5 Most Common Carpet Cleaning Questions

The 5 Most Common Carpet Cleaning Questions

If you’re considering having your carpets professionally cleaned, it’s natural to want to know more about the likely results, the process and any possible risks.

This post aims to address the most common carpet cleaning questions that we hear from potential customers.

1. How long will my carpets take to dry?

common carpet cleaning questions

This depends entirely on the type of equipment used by a company, and the thoroughness of the service. If using Hot Water Extraction (HWE) – sometimes referred to as steam cleaning – your carpets can be completely dry in as quick as an hour or two if the machine is of sufficient power.

But, if you choose to hire a cut-price company using budget equipment, it can take as long as a day or two (which brings the associated risks over over-wetting carpets).

In our case, your carpets will normally be relatively dry when leaving your property due to the powerful suction of our carpet cleaning machine and our use of turbo dryers.

2. Is there a risk of carpet shrinkage?

Again, the risk of shrinkage is usually correlated with poor quality, cheap machinery that isn’t up to the job!

Over-wetting, long drying times, incorrect temperature settings, along with use of inappropriate chemicals, are the hazards associated with using an unqualified, uninsured operator.

Our process is meticulous and our machines suck water and debris at high pressure, minimizing any risks.

3. Are your chemicals safe for my children and pets? 

Yes, we only use the highest standard, industry accredited, safe and proven chemicals which have been tested for their safety and environmental impact.

It costs us a little more, but the results and piece of mind are worth the price.

Although our products are perfectly safe, we do recommend that you keep your little ones and pets ‘busy’ while we are carrying out your clean!

4. What’s the difference between your equipment and a rug doctor?


The easy answer is… several thousand pounds.

But there’s more to it than just the monetary value of the machinery.

We are trained to identify stains and use the appropriate solutions that are not only effective, but safe. Our cleaning machines are also incredibly powerful compared to rental machines and achieve far superior results in far less time.

And your carpets dry much, much, much faster!

5. Do I have to move all my furniture?

No, we even carefully move your furniture before the cleaning begins, and place it back once the process is completed.

The only thing we ask you do, is to remove any small, delicate items beforehand; such as china tableware, small ornaments etc.

The heavy stuff, you can leave to us.



3 Reasons Why You Need Professional Carpet Cleaning At Christmas And What To Do With Messy ‘Guests’

3 Reasons Why You Need Professional Carpet Cleaning At Christmas, And What To Do With Messy ‘Guests’

Nearly there…

It’s been a manic month so far; early starts, late finishes and last minute weekend bookings come rushing in as the big day gets nearer.

We have 2 vans out on the road working flat out every day throughout South Wales at the moment, so please do get in touch if you’d like to reserve one of our last remaining appointments.

There are two schools of thought with hiring a professional carpet cleaner during the festive period.

Some customers prefer to book before the visitors arrive and get their flooring and upholstery looking beautiful for their guests.

Others wait until friends and family have long since buggered off so they don’t have to worry about the odd shoe trampling dirt through the home or the occasional spillage by a sozzled guest!

Either way, this is one of the busiest times of the year for a professional carpet cleaning company. And if you only have your carpets cleaned once per year, now’s the time to do it.

Need Professional Carpet Cleaning

Here are 3 reasons why you need professional carpet cleaning during or after the festive period:

1. Children. Yep, those adorable little home wreckers wreak havoc at this time of year. Presents are ripped open at a lightening speed without a thought to the contents. Drinks and food are cheerfully transported throughout the home by little un’s, with trails of stains left in their wake. It’s going to happen – you can’t avoid it. Prepare for the inevitable and get one of our professional stain removers so that you can follow them around, spraying furiously and removing the evidence!

2. Guests. There are 2 types of guest: The considerate, clean and helpful guest – the one who removes shoes and helps with the washing up. And then there’s the guest who tramps through your home in a pair of deep ridged boots, drinks all your wine, eats all your food and falls asleep on the sofa before vanishing into thin air – but not before leaving a trail of destruction. This particular guest will leave lots of carpet mementos to remember them by. I usually find that ‘accidentally’ spraying them at the same time as the carpet helps them “get” the message.

3. The Dog. If ever there was a time the dog (or cat!) is in their element, it’s Christmas. Lots of new humans to suspiciously sniff. Crumbs and tasty morsels of forbidden food lurking in corners of rooms and under sofas. Extra walks from owners not at work. And cats that lurk teasingly in windows, parading their new shiny, jingling Christmas collar. Woof! But there’s a problem. All those muddy walks, rich food and over excitement often bring a few nasty ‘surprises’. The key is to act fast and treat any pet stains as soon as possible.

Or, alternatively, don’t hesitate to call us on 07530 532208 (just not on Christmas day – sorry!)