The 5 Most Common Carpet Cleaning Questions
If you’re considering having your carpets professionally cleaned, it’s natural to want to know more about the likely results, the process and any possible risks.
This post aims to address the most common carpet cleaning questions that we hear from potential customers.
1. How long will my carpets take to dry?
This depends entirely on the type of equipment used by a company, and the thoroughness of the service. If using Hot Water Extraction (HWE) – sometimes referred to as steam cleaning – your carpets can be completely dry in as quick as an hour or two if the machine is of sufficient power.
But, if you choose to hire a cut-price company using budget equipment, it can take as long as a day or two (which brings the associated risks over over-wetting carpets).
In our case, your carpets will normally be relatively dry when leaving your property due to the powerful suction of our carpet cleaning machine and our use of turbo dryers.
2. Is there a risk of carpet shrinkage?
Again, the risk of shrinkage is usually correlated with poor quality, cheap machinery that isn’t up to the job!
Over-wetting, long drying times, incorrect temperature settings, along with use of inappropriate chemicals, are the hazards associated with using an unqualified, uninsured operator.
Our process is meticulous and our machines suck water and debris at high pressure, minimizing any risks.
3. Are your chemicals safe for my children and pets?
Yes, we only use the highest standard, industry accredited, safe and proven chemicals which have been tested for their safety and environmental impact.
It costs us a little more, but the results and piece of mind are worth the price.
Although our products are perfectly safe, we do recommend that you keep your little ones and pets ‘busy’ while we are carrying out your clean!
4. What’s the difference between your equipment and a rug doctor?
The easy answer is… several thousand pounds.
But there’s more to it than just the monetary value of the machinery.
We are trained to identify stains and use the appropriate solutions that are not only effective, but safe. Our cleaning machines are also incredibly powerful compared to rental machines and achieve far superior results in far less time.
And your carpets dry much, much, much faster!
5. Do I have to move all my furniture?
No, we even carefully move your furniture before the cleaning begins, and place it back once the process is completed.
The only thing we ask you do, is to remove any small, delicate items beforehand; such as china tableware, small ornaments etc.
The heavy stuff, you can leave to us.