Confused About Price?

Why do carpet cleaners offer the same service but charge different prices?

The short answer is: they don’t.

The quality of equipment used by carpet cleaning companies varies wildly.

Whereas a local part-time operator may be happy to use a budget machine, offering a service that merely achieves average results, we like to approach things a little differently.

Sure, in the early days of Edwards Jeffery, I would have desperately loved to have saved thousands of pounds worth of investment in machinery if I could have guaranteed the same results.

But I couldn’t.

And that’s why we invested in the best carpet cleaning machines and solutions in the industry.  

The problem with budget equipment is that the results simply don’t compare to modern, high powered carpet cleaning machines. And if a company is cutting costs in equipment and solutions, it’s quite possible that they’re also paying lip service to investing in training, accreditation and insurance.

An untrained, uninsured carpet cleaner that is using cheap equipment, is one that will fail to achieve the results you deserve, while leaving you fully exposed to the potential costs of accidental damage.

The cost of purchasing, maintaining and running this equipment – along with keeping training and insurances up to date – inevitably results in a few pounds added to the overall cost of your invoice.

But the results are more than worth it.

Before plumping for the cheapest carpet cleaning quote, you might like to first consider:

1.) How much would it cost to replace your carpets or upholstery? (it is possible to bring many carpets back to NEW condition with experience and quality equipment!)

2.) Are you happy for your furnishings to just “look a little better” or do you want beautifully clean, fresh and hygienic carpets and upholstery?

3.) Would you be disappointed if you saved £20, but the results weren’t as good as you hoped for?


Professional carpet cleaning should be a value added investment; one that saves money on replacements while prolonging the lifespan of your furnishings.

It needn’t be expensive. But nor should it be dirt cheap. (and if it is…well, there’s a good reason for it…)

For more details on the questions you should ask a carpet cleaner, and how to find out if they’re up to the job, check out this article:

Questions to Ask When Looking For a Carpet Cleaning Company in South Wales.

In general, the carpet cleaning industry is divided into two camps:

1.) Those who are fully insured, suitably trained and use quality equipment that gets great results (backed by a 100% guarantee)


2.) Operators who use budget, rental quality machinery and lack any training or insurance.

Choosing a company in the first camp means you’ll get the best possible results while negating the risk of any damage or expensive mistakes.











The 5 Most Common Carpet Cleaning Questions

The 5 Most Common Carpet Cleaning Questions

If you’re considering having your carpets professionally cleaned, it’s natural to want to know more about the likely results, the process and any possible risks.

This post aims to address the most common carpet cleaning questions that we hear from potential customers.

1. How long will my carpets take to dry?

common carpet cleaning questions

This depends entirely on the type of equipment used by a company, and the thoroughness of the service. If using Hot Water Extraction (HWE) – sometimes referred to as steam cleaning – your carpets can be completely dry in as quick as an hour or two if the machine is of sufficient power.

But, if you choose to hire a cut-price company using budget equipment, it can take as long as a day or two (which brings the associated risks over over-wetting carpets).

In our case, your carpets will normally be relatively dry when leaving your property due to the powerful suction of our carpet cleaning machine and our use of turbo dryers.

2. Is there a risk of carpet shrinkage?

Again, the risk of shrinkage is usually correlated with poor quality, cheap machinery that isn’t up to the job!

Over-wetting, long drying times, incorrect temperature settings, along with use of inappropriate chemicals, are the hazards associated with using an unqualified, uninsured operator.

Our process is meticulous and our machines suck water and debris at high pressure, minimizing any risks.

3. Are your chemicals safe for my children and pets? 

Yes, we only use the highest standard, industry accredited, safe and proven chemicals which have been tested for their safety and environmental impact.

It costs us a little more, but the results and piece of mind are worth the price.

Although our products are perfectly safe, we do recommend that you keep your little ones and pets ‘busy’ while we are carrying out your clean!

4. What’s the difference between your equipment and a rug doctor?


The easy answer is… several thousand pounds.

But there’s more to it than just the monetary value of the machinery.

We are trained to identify stains and use the appropriate solutions that are not only effective, but safe. Our cleaning machines are also incredibly powerful compared to rental machines and achieve far superior results in far less time.

And your carpets dry much, much, much faster!

5. Do I have to move all my furniture?

No, we even carefully move your furniture before the cleaning begins, and place it back once the process is completed.

The only thing we ask you do, is to remove any small, delicate items beforehand; such as china tableware, small ornaments etc.

The heavy stuff, you can leave to us.